How can we help you?

Everything you need to get the most out of GeniReply: guides, FAQ, troubleshooting.

Dashboard

The home screen: an overview of comments, messages, actions performed and trends over time.

5 articles

Simulator

Try writing a mock comment to see which rule fires, which reply goes out and how to 'teach' GeniReply.

4 articles

Rules

The automatic rules you create to decide what to do with each comment: reply, hide, delete, ban, invite to DM.

5 articles

Analytics

Detailed stats: real-time KPIs, 30-day sparkline, rule distribution, platform and source comparison.

7 articles

Connected Pages

Connect your Facebook Pages and Instagram Business accounts to GeniReply via Meta's official OAuth.

4 articles

Activity Log

A complete diary of every action performed by users inside GeniReply: logins, replies, moves, moderation.

3 articles

Settings

Configure language, theme, shortcuts, rule scope, password and your account preferences.

13 articles