Analytics

Detailed stats on rules triggered, actions performed, volumes per platform, trends over time.

Help Center / Analytics
What can I find on the Analytics page?

Analytics is the second layer of observability: where the Dashboard gives you the summary, Analytics gives you the detail. In particular:

  • Top rules by volume — which rules fire most often
  • Action distribution — percentages of replies / hide / delete / ban / DM
  • Facebook vs Instagram comparison — which platform brings more volume
  • Weekly trend — which days and hours concentrate the comments

Use this data to tune your rules: if a rule never fires it's probably misconfigured (wrong keywords or priority too low).

Can I export Analytics data to Excel/CSV?

At the moment (v1.5.5) CSV export is on the roadmap but not yet available. You can still:

  • Take screenshots of charts for manual reports
  • Use Export rules on the Rules page to download the full configuration as JSON
💡 Tell us yourself which metrics matter most for your use case by writing to info@contributoutile.it: you help us prioritize the export.
What is 'confidence' and how do I use it?

Confidence is a 0–100% value that indicates how sure the AI is about the matched rule. Guidelines:

  • ≥ 95% — reliable classification, standard action is safe
  • 70–94% — likely match, worth sampling in the Inbox
  • < 70% — the system uses the 🙈 Hide action (soft-hide) and asks you to confirm instead of acting on its own

In Analytics you'll find the confidence distribution: if you see too many comments below 70% it means the rules have keywords that are too generic.