Settings

Configure time zone, rule scope, interface language and other preferences for your account.

Help Center / Settings
What does 'Apply to' mean? Organic, sponsored or both?

In your account you can decide which post types GeniReply should act on:

  • Organic posts only — acts on comments on normal Page posts, not on sponsored ads
  • Sponsored ads only — acts only on comments under Facebook/Instagram Ads
  • Both — default behavior: covers everything

Use "Sponsored only" if you run huge ad volumes and want to focus automated moderation there; use "Organic only" if you have a manual community-management strategy on regular posts.

Can I change the interface language?

Yes. At the top right, next to your username, you'll find the language selector. GeniReply supports:

  • 🇮🇹 Italian (master language)
  • 🇬🇧 English
  • 🇪🇸 Spanish
  • 🇫🇷 French
  • 🇩🇪 German

The language is saved per user: when you return you'll see the app in your chosen language. Switching languages does not affect the text of the public replies of your rules — those stay in the language you wrote them in (because they're messages to your followers, not to the interface).

How do I change my password?

The in-app password change feature is coming soon (roadmap v1.6). In the meantime, if you need to change the password of your account, write to info@contributoutile.it and we'll reset it manually.

⚠️ Security: never share your password via chat, Slack or unencrypted email. We will always reset it by sending you a temporary password that you must change on first login.
How do I delete my account and my data?

To permanently delete your account and all associated data (rules, historical comments, logs), write to info@contributoutile.it from an address linked to your account. We'll confirm the request and proceed with deletion within 30 days, as required by Art. 17 GDPR (right to be forgotten).

For formal GDPR requests (access, portability, deletion) you can also write to our certified email (PEC): contributoutile@pec.it. See the Privacy Policy for all the details on your rights.